Catskill Food Company
Catskill Food Company

About Us and Our Sausage

 

About Us

Jonah Shaw, founder of Catskill Food Company, grew up in the Catskill Mountains of upstate New York surrounded by home grown food and family farms. The Catskills embrace the region of New York known as “America’s Bread Basket of the Revolution.” With clean air, mountain spring water, and rich farm land, the Catskills have produced artisanal dairy, an abundance of seasonal produce, and heritage livestock since the 1700s.

Jonah’s first encounter with the food world started when he was four — in 1976 his mother started, and continues to operate, a whole foods coop that has become the area’s go-to source for local products. After high school, he took a year off, part of which was spent bicycling from London to Madrid.

Then Jonah went to Vassar College and, after graduating, lived in New York City, running his own graphic design company. It was there that he developed a greater love of food and cooking. So he took apprenticeships at the multi-star restaurants Berkley, Montrachet, and Nobu.

Jonah then ran several restaurants in Philadelphia before returning upstate to open the ever popular Quarter Moon Café. Along with his Catskill Food Company, he also focuses on catering, consulting, and event planning, as well as the Taste of the Catskills Festival, held every year on Columbus Day weekend.

Jonah founded Catskill Food Company on the principle that quality counts and that really great food shouldn’t be a luxury for the few. We make everything in small batches, using the finest ingredients — one bite, and you will want to try all of our sausage varieties!

 
 

About Our Pork

We use only “never ever” pork in all of our sausage and bacon. This means that the animals never have been administered hormones or antibiotics at any point in their lives. We work with Coleman Natural Foods to provide all of our raw pork. You can read more details about their growing practices and feed usage here

We are in the midst of a label redesign that will allow us to publicize that all of our products are antibiotic and hormone free. We are eagerly awaiting USDA approval to make this change.

 
 

How to Cook Our Sausage

What is the best way to cook our sausage? For us, the most important thing is temperature. Slow and low cooking will give you the best results no matter what your heat source is. We’ve cooked all varieties on a griddle, a grill, in a pan, and in the oven. It really depends on what you like and the result you’re after. When using a pan, we like to put some water in the pan to help diffuse the heat and help cook the sausage through before the outside gets too done. On a grill or griddle, keep turning regularly so that the sausage cooks evenly through. As for length of time, it generally takes us 15-20 minutes if we’re patient.

If you are in a rush and want to get them done faster, you certainly can, but you might experience casing splits as the water turns to steam on the inside and searches for a way out.

 
 

Our Guarantee to You

Here at Catskill Food Company, we stand behind our products.

If you are not absolutely thrilled with your purchase from Catskill Food Company, we’ll cheerfully replace your purchase or refund your money.

When you order from Catskill Food Company, your satisfaction is always unconditionally guaranteed, so you can order with complete confidence. If at any time you have problems with an order, simply contact us.

Our phone number is 607-746-8886.

Or, feel free to send us an email 24 hours a day 7 days a week, to info@catskillfoodcompany.com. Please make sure to include as much order information as possible, to help us expedite your request.

We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.

 
 

Store Policies

Shipping is usually by FedEx — ground delivery, home delivery, or express (whichever will get to you the quickest and most reliable to your area).

All sausage is shipped at a maximum of two days shipping time, and for which must have a phone number.

Reshipping charge will be applied for incorrect/unreadable shipping address.

Each shipping address is a separate shipping charge.

Payment: We accept MC, Visa, Amex, and Discover.

Payment by personal or business check — please allow 2 weeks for processing.

 
 

Privacy Policy

What information do we collect?

We collect information from you when you place an order, or email us, or participate in some other site feature.

When ordering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously but won't be able to order anonymously, of course.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

How do we use your information?

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on September 1, 2015.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.